Runbook

The Margin

What to collect before answering a payroll tax notice.

A notice is not a payroll answer. It is an agency claim. The first job is to map the claim to payroll periods, liabilities, deposits, filings, corrections, and missing evidence.

The notice packet.

Do not answer from memory. Build the record first.

1Notice factsAgency, account, period, tax type, asserted amount, deadline, requested action, and contact instructions.
2Payroll factsRuns, approval dates, worker totals, taxable wages, employer taxes, withholdings, and corrections for the period.
3Settlement and filing evidenceDeposit confirmations, bank records, filing acknowledgments, rejected filings, amendments, and provider tickets.
4Response boundaryWhat is supported, what is missing, who must answer, and whether advisor, provider, agency, or counsel should own the next step.

Where AI can help.

AI can prepare a packet. It should not become the tax authority.

UsefulSummarizeExtract notice fields and list missing evidence for a human to confirm.
UsefulRouteSuggest whether the next owner is payroll ops, advisor, provider, agency, or counsel.
GuardedDraftPrepare a response outline from verified facts, with unsupported claims labeled.
BlockedSubmitDo not let AI file, pay, represent, or certify without explicit authority and human approval.

Start with the payroll record behind the notice.

Runbook routes notice work before sensitive records or agency actions begin.

Explore notice path