Employer setup
Entity facts, tax accounts, jurisdictions, pay schedules, funding authorization, prior-provider records, and owner approvals.
The Margin
What full-service payroll actually means.
Full-service payroll is not a calculator with a prettier export. It is the operating responsibility for setup, payday, tax, corrections, support, and the record that proves what happened.
The seven jobs.
A payroll company has to own more than gross-to-net math.
Worker lifecycle
Onboarding, classification, forms, rates, locations, direct deposit path, changes, termination, and worker questions.
Payday operations
Regular payroll, off-cycle pay, final pay, contractor pay, reimbursements, bonuses, manual checks, approvals, and stop conditions.
Tax operations
Withholding, employer taxes, deposits, filings, year-end forms, amendments, notices, and agency-account evidence.
Compliance edge cases
Tips, certified payroll, overtime, breaks, local taxes, multi-state work, garnishments, benefits, and deductions.
Support
Returned payments, filing rejects, wrong paycheck questions, notices, employee confusion, provider switches, and correction follow-through.
Proof
The payroll record should show facts, rules, calculations, approvals, settlements, filings, corrections, and evidence in one place.
Runbook's standard.
The category is full-service payroll. The differentiator is a payroll record that can explain itself.
Buyer questionWeak answerRunbook answer
Can you pay people?Here is a calculator and an export.Payroll setup, pay run, tax, support, and proof have one operating record.
Can you fix a problem?Overwrite the old number.Preserve the original run and derive the correction from the late fact.
Can you prove it?Send screenshots.Show the source facts, rule snapshot, calculation, approval, and evidence path.
Full-service payroll has to be operational before it can be provable.
Runbook is being built to own the whole payroll path and keep every result reviewable.
Explore guided setup