Runbook

Advisor review packet

Give payroll advisors the record, not a pile of screenshots.

CPAs, bookkeepers, and controllers are often asked to clean up payroll after the facts have scattered. Runbook organizes a bounded payroll question into a packet an advisor can review, challenge, and hand back with next steps.

ADVISOR PACKETReview-ready
Advisor posture Ready with exceptions

Facts are organized, missing records are labeled, and the packet asks the advisor to decide the remaining question.

Built for the reviewer’s actual job.

The packet reduces time spent reconstructing context and increases time spent on judgment.

01

Client story

Plain-English scenario, affected people, dates, provider, urgency, and why the question matters.

02

Evidence table

Every document and export labeled as usable, conflicting, missing, redacted, or out of scope.

03

Payroll reconstruction

Worker, pay period, wage, tax, deduction, liability, and settlement facts organized by source.

04

Advisor decision

Specific open questions, proposed next action, and where Runbook stops because professional judgment is needed.

Common advisor workflows.

The same evidence model supports cleanup, switch reviews, notices, and recurring client support.

Packet

Client cleanup

Turn exports, stubs, screenshots, and email explanations into one review boundary.

Packet

Provider challenge

Ask a provider a precise question with the period, amount, evidence, and mismatch already organized.

Packet

Notice support

Map agency claims to payroll facts, filings, deposits, and unresolved conflicts.

Practice path

Repeatable service

Use multiple review cases to decide whether payroll proof is a service line for the practice.

Have a client payroll question?

Review intake is paused. Inspect the sample advisor packet before documents move.

See review status